Booking policies

Last updated: November 12, 2026

A few simple policies so your appointment goes smoothly and my time can be reserved just for you. Paying the deposit means you agree to them, so please read them before you book.

Deposit and payment

• A $25 CAD deposit reserves your date once your booking is confirmed. It is applied to your total, so it is not an extra charge.
• The deposit and the remaining balance can be paid by Interac e-Transfer or cash. The balance is due at the end of your session.
• All prices are in Canadian dollars (CAD).

Cancellations

• If you cancel, the deposit is non-refundable, because that time was reserved just for you.
• If I have to cancel, for any reason, you get your deposit back in full. The only exception is an appointment ended under the respect policy below.

Rescheduling

• You can reschedule once, free of charge, with at least 48 hours' notice. Your deposit carries over to the new date, subject to availability.
• A change with less notice counts as a cancellation.

Skin health and allergies

• Please tell me about any allergies, sensitivities or skin conditions when you inquire, or as soon as you know, so I can plan products around your skin.
• For your safety and hygiene, I can't apply makeup over open wounds or active infections such as cold sores or pink eye. If that happens, we'll move your appointment and your deposit carries over. This doesn't use up your free reschedule.
• All tools are sanitized for every client.

Photos

• I love sharing my work, but I only post photos of you with your permission, and I'll always ask first. For clients under 18, I ask a parent or guardian.
• You can ask me to take a photo down at any time.

Respect

• Everyone is welcome in my chair, whatever their background, identity, body or skin.
• I have zero tolerance for discrimination of any kind. Discriminatory, harassing, abusive or threatening behaviour toward me or anyone present ends the appointment, and the deposit is kept.

Questions

Just ask before you book: facesbymar@outlook.com. How I handle your personal information is explained in the privacy notice.